In an agenda adhering to the CGP, TCI, BA framework, which component might need improvement if it states: "Build rapport, recap conversations, set agenda?"

In the context of the CGP (Connect, Goal, Plan), TCI (Trust, Curiosity, Insight), and BA (Build Agreement) framework, the agenda component you mentioned suggests a focus primarily on the initial connection and setting the stage for the discussion. This reflects elements of building rapport and recapping previous conversations, which align with establishing a connection.

However, the primary focus on rapport building and review might indicate a lack of emphasis on the specific goals and plans moving forward, which are essential components of the CGP framework. Improving this area would involve ensuring that the agenda incorporates a clear articulation of the goals for the conversation, along with a well-defined plan for how to achieve those goals. This clarity allows for more effective discussions and helps all participants stay aligned with the purpose of the meeting.

Ensuring that the agenda effectively addresses goals not only enhances the productivity of the conversation but also builds a stronger framework for client engagement, making it essential for successful inbound sales practices.